Ameris Health Solutions Privacy Policy & SMS Terms and Conditions

Welcome to Ameris Health Solutions LLC. Your privacy is of utmost importance to us. This Terms of Use and Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services. We are committed to protecting your privacy and personal information while providing you access to valuable healthcare information, products, and services through our website and communication channels.

Overview and Acceptance

The website located at https://amerishealthsolutions.com/ (the "Site") is owned and operated by Ameris Health Solutions LLC (the "Company"). These Terms of Use govern your access to and use of our Site. By accessing or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

If you do not accept these terms, please do not access or use this site. Modifications to Terms

Ameris Health Solutions LLC reserves the right to modify these Terms of Use at any time without prior notice. Any modifications become effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the new Terms of Use. We encourage you to review this page periodically to stay informed of any updates.

Permitted Use

You are granted permission to access and use this Site for personal and business purposes only. Unless otherwise specified below, you may not:

· Reproduce, duplicate, copy, or republish any content from our Site

· Distribute, sell, or commercially exploit any materials found on our Site

· Modify or create derivative works based on our Site content

· Publicly display or perform any portion of our Site

· Download, store, or transmit Site materials except as expressly permitted Third-Party Services

This Site may integrate with third-party services and tools (such as scheduling platforms, payment processors, or communication tools). These third-party services operate under their own terms of use, privacy policies, and cookie policies. Ameris Health Solutions LLC is not responsible for the practices or policies of these external services. Any information you provide to third-party services is governed by their respective policies, not ours.

External Links

Our Site may contain links to external websites not controlled by Ameris Health Solutions LLC. These websites maintain their own privacy policies and terms of use. We provide these links for your convenience and informational purposes only. Ameris Health Solutions LLC does not endorse, monitor, or assume responsibility for the content, accuracy, or practices of any linked external sites.

Security Measures

Ameris Health Solutions LLC maintains secure data networks protected by industry-standard security protocols, including firewall protection and password authentication systems. Our security and privacy policies undergo regular review and enhancement. Only authorized personnel have access to customer information.

However, please understand that no method of transmission over the Internet or electronic storage is 100% secure. While we implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure, we cannot guarantee absolute security. Any transmission of personal information to our Site is at your own risk.

Complete Agreement

These Terms of Use, together with our Privacy Policy, constitute the complete and exclusive agreement between you and Ameris Health Solutions LLC regarding your use of this Site. These terms supersede all prior agreements, understandings, negotiations, and discussions, whether written or oral, relating to the Site.

Information We Collect

Ameris Health Solutions LLC may collect and process the following types of information necessary to provide you with quality healthcare services and to improve your experience with our organization:

· Personal Information: Includes your name, email address, phone number, mailing address, date of birth, and any other details you provide directly to us.

· Healthcare Information: Medical history, insurance information, physician referrals, treatment details, and other health-related data.

· Technical Information: Such as your IP address, browser type, operating system, and device information, which is collected automatically.

· Usage Information: Including details about your visits to our website, such as pages viewed, duration of visits, time spent on Site, and other browsing behavior.

· Communication Records: Records of your interactions with our team via phone, email, or SMS.

How We Use Your Information

The information we collect is used to:

· Provide, coordinate, and manage services

· Respond to your inquiries and communicate with you

· Personalize your experience on our website

· Communicate with you about appointments, and healthcare-related matters

· Analyze website usage and improve our offerings

· Send you important updates, notifications, and educational materials

· Comply with legal and regulatory requirements Sharing Your Information

Ameris Health Solutions LLC does not sell, rent, or trade your personal information. Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We do not share your personal information with third parties, except in the following circumstances:

With Your Explicit Consent:

· When you explicitly authorize us to share your information

· Healthcare Providers: With physicians, nurses, and other healthcare professionals involved in your care

  Business Associates: With vendors and service providers who assist in our operations (such as IT services, payment processing, billing support, etc.), who are contractually obligated to protect your information under strict confidentiality agreements

· Legal Requirements: To comply with legal obligations, court orders, or government regulations, or to protect the rights and property of Ameris Health Solutions LLC

Data Security

We implement robust administrative, technical, and physical security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption protocols, firewall protection, password authentication systems, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure. While we do our best to protect your personal information, we cannot guarantee absolute security.

Your Rights and Choices

· Depending on your location, you have the right to:

· Access and update your personal information

· Request correction of inaccurate information

· Request the deletion of your personal data (subject to legal requirements)

· Opt-out of receiving marketing communications from us

· Receive a copy of your information

· To exercise any of these rights, please contact us using the information provided below Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.

Children's Privacy

Our services are not directed to individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from children without appropriate consent.

SMS TERMS OF USE

SMS Consent Communication

By providing your mobile phone number to Ameris Health Solutions LLC, you consent to receive text messages (SMS/MMS) from us. The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

These messages may include:

· Administrative communications

· Educational health content

· Company updates regarding new services, policy changes, or operational announcements

· Educational health content to inform users about wellness, preventive care, or medical topics

· Employment opportunities

Consent and Opt-In

Your consent to receive SMS messages is not a condition of purchasing any goods or services from Ameris Health Solutions LLC. By opting in, you authorize us to send text messages using an automatic telephone dialing system or other automated technology.

Message Frequency

Message frequency varies depending on your healthcare needs and communication preferences. We will not send excessive or unnecessary messages.

Message and Data Rates

Standard message and data rates may apply based on your mobile carrier's plan. Ameris Health Solutions LLC does not charge for text messages, but your carrier may. Please contact your mobile carrier for details about your messaging plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by:

· Texting "STOP" to any message you receive from us

· Contacting us directly through the information provided below

· Updating your communication preferences through your patient portal (if applicable)

After opting out, you will receive one final confirmation message, and then no further messages will be sent unless you opt back in.

Help and Support

For assistance with SMS messages, text "HELP" to any message you receive from us, or contact our support team directly using the contact information provided below.

Supported Carriers

Our SMS program is supported by major carriers including AT&T, T-Mobile, Verizon, Sprint, and others. For a complete list of supported carriers, please contact us.

SMS Privacy

Information received through our SMS program is subject to this Privacy Policy. We do not share your mobile phone number with third parties for their marketing purposes without your explicit consent.

Changes to SMS Terms

Ameris Health Solutions LLC reserves the right to modify these SMS Terms of Use at any time. We will notify you of any material changes via text message or through our Site. Your continued participation in the SMS program after changes are posted constitutes acceptance of the modified terms.

Service Termination

Ameris Health Solutions LLC may terminate the SMS program or your participation at any time without prior notice. We are not liable for any delays or failures in message delivery caused by your mobile carrier or other factors beyond our control.

CHANGES TO THIS PRIVACY POLICY

Ameris Health Solutions LLC may update this Privacy Policy and Terms of Use periodically to reflect changes in our practices, services, or for other operational, legal, or regulatory reasons. We will post the updated version on our Site with a revised effective date and notify you of any changes by posting the updated policy on our website. We encourage you to review these documents regularly.

GOVERNING LAW

These Terms of Use and Privacy Policy are governed by applicable federal and state laws. Any disputes arising from these terms shall be resolved in accordance with applicable law.

CONTACT US

If you have any questions or concerns about this Privacy Policy, these Terms of Use, our SMS program, our data practices, your experience with our website, or to stop receiving future emails, phone calls, or other direct communications from the Company, please contact us at:

Ameris Health Solutions LLC Phone: 833.426.0170 Email: nursing@amerishealthsolutions.com

Last Updated: 10.1.2025

AMERIS HEALTH SOLUTIONS LLC Committed to your health, privacy, and wellbeing.